Return and Refund Policy

Last updated: June 2026

Thank you for shopping at Melomanda (melomanda.com), operated by Elite Orlando Distributor LLC, a company registered in Florida. Please read this policy carefully before placing your order.

All Sales Are Final

Due to the nature of our products — imported perishable and non-perishable food items — we do not accept returns or exchanges under any circumstances. All sales are final.

By completing your purchase, you acknowledge and agree that no returns, exchanges, or cancellations will be accepted once the order has been placed and confirmed.

Damaged, Defective, or Incorrect Items

We stand behind the quality of every product we ship. If your order arrives damaged, defective, or with an incorrect item, please contact us within 48 hours of delivery at:

info@melomanda.com

Include the following in your message:

•       Your order number

•       A clear description of the issue

•       Photos of the damaged, defective, or incorrect item(s) and the packaging

We will review your claim and, at our sole discretion, offer one of the following resolutions:

•       Replacement of the affected item(s)

•       Store credit toward a future purchase

•       Partial or full refund, depending on the nature of the issue

Claims submitted after 48 hours of delivery will not be eligible for review.

Refund Processing

Approved refunds will be processed to the original payment method within 5 to 10 business days. Processing times may vary depending on your financial institution.

Contact Us

For any questions about this policy, please contact us at info@melomanda.com.